Skip to main content

RBC bank account FAQ

Frequently Asked Questions about the RBC bank account opening process

Updated over a week ago

After your business has been registered, an RBC business bank account can be opened for your company. If you have opted into the RBC rebate at check out, Ownr can assist with the account opening.

The bank account opening process is solely at the discretion of RBC.

Read the Offer Details page for more information on the RBC offer, including the terms and conditions of the offer.

This article goes over the Frequently Asked Questions about the RBC bank account opening process.


When do I get my RBC bank appointment?

An in-person appointment is required to finalize the bank account opening. If you signed up for the account within Ownr, our team will schedule the appointment for you. You will receive your appointment details by email within 5 business days of your registration being completed.

Corporations need to complete the following required actions before the appointment can be set:

  • The e-signing of all Minute Book documents

  • Providing consent for the mandatory credit check

Check your Ownr Dashboard to view any relevant notifications.


I urgently need an RBC appointment, but haven’t received my appointment details yet. How do I get an appointment ASAP?

If you need an appointment urgently, please contact your local RBC branch directly to set up the appointment, or contact the RBC 24/7 Business Helpline at 1-888-910-9304.

You can create your RBC Business bank account without waiting for Ownr to send you or the advisor any details. The advisor at the branch can create your new business bank account.

The rebate offer is still valid if you open your new bank account directly with the branch.

Provide us with the confirmation from your Ownr dashboard by clicking on the Confirm Account Open button.


How do I reschedule my appointment?

Contact our team to reschedule your appointment by emailing us at [email protected] or starting a chat using the chat icon.

You can also call the RBC Business Helpline at 1-800-769-2520 and reschedule your appointment by stating the name of your advisor and their branch.


Which documents do I need to open the RBC business bank account?

To sign up for the RBC business bank account within Ownr, you’ll need one of the following forms of identification:

  • Canadian Passport

  • Canadian Permanent Resident Card

  • Canadian Drivers License

When you attend the mandatory appointment at an RBC branch, you will need to bring two of the following forms of identification:

  • Canadian Drivers License

  • Passport

  • Canadian Permanent Resident card.

If your company has multiple owners, all owners with 25% ownership or more will need to meet the above ID requirements.

Your RBC Advisor may accept other forms of ID on a case-by-case basis.

See the Identity documentation requirements article for the full documentation requirements.

Also bring your Articles of Incorporation document, stored in the Documents section of your Ownr Dashboard.


Who needs to attend the RBC appointment?

Every director of the business, every shareholder with 25% ownership or more and whoever requires access to the business bank account needs to attend the in-person appointment Ownr booked to complete the business account.

During your appointment, you will be signing the client agreements, verifying your IDs, activating your client card, and enrolling in online banking. The advisor has already been notified of the appointment and has the necessary documents.


Myself or my business partner are out of the country. Can we finalize the bank account opening without attending an in-person appointment?

Contact the RBC Business Helpline at 1-800-769-2520. They can explain your options for opening a bank account if you can't physically attend an appointment.

If you need further assistance after contacting the Helpline, please fill out the RBC account opening form to connect with the Ownr Team.


Can I get help opening my RBC business bank account?

Yes. Our banking team can assist further. Fill out the RBC account opening form and our team will be in touch to help you with the bank account opening.


I opened my RBC business bank account, where is my rebate?

There are two ways to get the RBC rebate:

1. When you open an RBC business bank account within Ownr an automatic discount is applied to your registration fee. Corporations get $300 and sole proprietorships get $49.

Check your Ownr receipt to verify if the discount was applied. The discount will be the last line item on the receipt, titled RBC Account Open Credit.

2. If you opt out of the business bank account initially, but open one later, the $300 or $49 rebate will be deposited to your RBC business bank account upon clicking on the Refund Me button on your Ownr dashboard. It will take 7 - 10 business days for processing the refund request after your account details confirmation.

Read Obtaining the RBC rebate for further instructions on how to confirm your RBC account information and get your RBC rebate.


Can I get a business credit card with RBC?

Yes. An RBC advisor is able to assist with obtaining a business credit card.

RBC can help your business well beyond bank accounts and credit cards. RBC can even provide lines of credit and much more. Depending on your needs, RBC can suggest the best possible option for your business.

Inquire about a business credit card with the advisor during your in person appointment that we booked for you.


For further support regarding the RBC account, contact our support team by emailing [email protected] or by starting a chat using the chat icon.

Did this answer your question?