When is my insurance payment charged?
Full annual payment is charged 1 day before your selected insurance policy coverage effective date, this applies to both new policies and policy renewals.
Example, if your coverage effective date is March 2nd, the premium will be charged on March 1st.
We will be charging the premium using the payment card entered at the time of insurance checkout. If you need to update your payment method - please review Updating my payment method with Ownr Insurance.
What are the acceptable payment methods?
Credits cards: VISA, Mastercard, American Express
Debit cards: Debit VISA or Debit Mastercards
Updating your payment method with Ownr Insurance
To update your payment method:
Login to your Ownr Account
At left toolbar, go to Account → Settings
Click Edit to update your Ownr Insurance subscription
Please note that your Ownr and Ownr Insurance are separate subscriptions. Ensure payment information for both is up to date.
If you are having difficulties updating your payment, feel free to contact our licensed insurance team for assistance:
Email: [email protected]
Phone support: Book a call
Live chat: Login to your Ownr account and click the chat icon
What happens if I miss an insurance payment?
Ownr Insurance will make 3 additional payment attempts over 3 weeks (21 days) following the first failed payment.
If payment remains unsuccessful after all attempts, your policy will be cancelled for non-payment.
Important: If you anticipate payment difficulties, contact us to discuss arrangements. Failure to pay may negatively impact your business's insurance history and could result in denial of insurance claims.