When is my insurance payment charged?
For both new and renewal insurance policies, we will be charging the payment card entered at the time of insurance checkout. If you need to update your payment method, please see: Updating my payment method with Ownr Insurance.
For new insurance policies
Full annual premium is charged immediately at checkout when you place an insurance policy order.
Your coverage will begin on the date that you selected on the Ownr Insurance online application:
For policy renewals
Full annual premium is charged 1 day before your policy's renewal effective date.
What are the acceptable payment methods?
Credits cards: VISA, Mastercard, American Express
Debit cards: Debit VISA or Debit Mastercards
Updating your payment method with Ownr Insurance
To update your payment method:
1. Login to your Ownr Account
2. At left toolbar, go to Account → Settings → Billing
3. Click Edit to update your Ownr Insurance subscription
Please note that your Ownr and Ownr Insurance are separate subscriptions. Ensure payment information for both is up to date.
If you are having difficulties updating your payment, feel free to contact our licensed insurance team for assistance:
Email: [email protected]
Phone support: Book a call
Live chat: Login to your Ownr account and click the chat icon
What happens if I miss an insurance payment?
Ownr Insurance will make 3 additional payment attempts over 3 weeks (21 days) following the first failed payment.
If payment remains unsuccessful after all attempts, your policy will be cancelled for non-payment.
Important: If you anticipate payment difficulties, contact us to discuss arrangements. Failure to pay may negatively impact your business's insurance history and could result in denial of insurance claims.