Skip to main content

Close your Ownr account

Important steps to take before cancelling your Ownr account.

Updated over a week ago

If you have decided to no longer manage your company with Ownr, there is important protocol you should follow to ensure you have the necessary documents and records to keep your company compliant.


Overview

Ownr operates as an annual subscription service. Your plan covers basic legal compliance items that all corporations must adhere to including:

  1. Company Minute Book

  2. Annual Shareholders Resolution

  3. Annual Directors Resolution

  4. Annual Waiver of Auditor Resolution

In addition, Ownr customers get:

  1. 24/7 access to cloud storage


Before you get started

Record all business information and save your documents before cancelling your subscription and closing your Ownr account.

Cancelling your account will remove access to the Ownr Dashboard, the Minute Book and the ability to complete the Annual Legal Return through Ownr, along with the accompanying mandatory corporate resolutions.

Find alternative methods to manage required legal compliance items such as filing your Annual Returns and updating your Minute Book after you off-board from Ownr.


Save your corporate information

Make sure to find a new place to store all important corporate information and documents after closing your Ownr account.

1. On the sidebar, click Company Info > Organization to find your your corporate information. Record the information on this page.

2. Click Organization > Minute Book to download all of your Minute Book documents. Click the download icon to download each document.

3. Click the Documents tab to download additional documents that you have created through Ownr or have uploaded to Ownr.

4. Click Shares > Cap Table. Click the Export Cap Table button to download your Cap Table.

Your registry of shares will be downloaded in spreadsheet format.

Note that any future changes will no longer be automatically recorded on Ownr after you cancel.


Cancel your Ownr subscription

After you have downloaded your business information and documents, follow the steps below to cancel your Ownr subscription:

1. On the sidebar, click Account > Settings > Subscription. Click the Edit button.

2. The Change Subscription window will appear. Click the Cancel Plan button.

3. You will be required to select a reason for why you are cancelling your subscription. Adding more details in the text box is optional.

If you select Cancel, your subscription will remain active for the remainder of your subscription period, but will not be renewed on the expiration date.

You will be unable to access your documents and Cap Table after your subscription has expired. You can reactivate your subscription at anytime by logging into Ownr and clicking the Reactivate tab.


Confirm the status and expiration date of your subscription

After cancelling your subscription, you can locate how many days you have left of your subscription and the date of expiry on the Subscription page.


Refund request

If you would like to request a refund for an unused subscription, please log in to your Ownr Account and use our chat support function to send us a message requesting a cancellation.

Further instructions will be provided to ensure your corporation remains legally compliant and successfully off-boards from Ownr.

Did this answer your question?