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Closing your Ownr Account
Closing your Ownr Account

Important steps to take before cancelling your Ownr account.

Lucas avatar
Written by Lucas
Updated over 4 months ago

If for any reason you have decided to no longer manage your company with Ownr, there is important protocol you should follow to ensure you have the necessary documents and records to keep your company compliant.

For your benefit, Ownr operates as an annual subscription service. Your plan covers basic legal compliance items that all corporations must adhere to including:

  1. Company Minute Book

  2. Annual Shareholders Resolution

  3. Annual Directors Resolution

  4. Annual Waiver of Auditor Resolution

In addition, Ownr customers get:

  1. 24/7 access to cloud storage

Cancelling your account will remove access to the Ownr Dashboard, the Minute Book and the ability to complete the Annual Legal Return with the government, along with the accompanying mandatory corporate resolutions for your Minute Book.

When closing your Ownr account, make sure to find a new place to store all important company information located in the Company Info tab of the Ownr Dashboard under Organization.

Next, make sure to download all of your Minute Book documents. These can be accessed in the Minute Book tab under Organization. Click the download icon to download a document.

Additional documents that you have created through Ownr or uploaded to your Ownr account will be located in the Documents tab. Likewise, these can be downloaded by clicking the download icon.

Next, download your Cap Table from the Shares tab. This can be done simply by pressing the Export Cap Table button. Your entire registry of shares will be downloaded in spreadsheet format. Note that any future changes will no longer be automatically recorded on Ownr after you cancel.

Finally, cancel your Ownr subscription. This will remove all access to your Ownr Dashboard, Annual Filings and company Minute Book. To do so, go to the settings tab and click the button labeled Edit.

In the pop-up, select Cancel Plan. If you are on the Managed Corporation Plan and want to continue using Ownr to complete your company's Annual Return and maintain 24/7 access to cloud storage, you can select Downgrade and select the Online Minute Book Plan ($199/year).

If you select Cancel, your subscription will remain active for the remainder of your subscription period, but will not be renewed on the expiration date. You will be unable to access your documents and cap table after your subscription has expired. Don't worry, you can reactivate your subscription at anytime by logging into Ownr and clicking the Reactivate tab.

Refund Request - Next Steps

If you would like to request a refund for an unused subscription, please login to your Ownr Account and use our chat support function to send us a message requesting a cancellation. Further instructions will be provided to ensure your corporation remains legally compliant and successfully offboards from Ownr.

This includes:

  • downloading all of your corporation documents

  • ensuring your Annual Return (different from tax return) is filed outside of Ownr

  • understanding that any amendments/changes to your company will no longer be updated by Ownr

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